HIRA PREMIUM ABAYA

Introducing a stunning abaya featuring embellished sleeves adorned with intricate beadwork. Each sleeve is delicately embellished with hand-applied beads, adding a touch of elegance and movement to the silhouette. This abaya blends traditional charm with modern sophistication, making it a captivating piece for any occasion.

Abaya includes: Outer abaya, belt and hijab 
Dry cleaning only or hand wash
Please note that colour may vary due to lighting
Material - Nida Polyester

We have a 10-day UK return policy, which means you have 10 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Kiyaamuk@gmail.com . If your return is accepted, you'll have to purchase a return label from your post office and send us the tracking number. Once we have received the item you’ll be automatically refunded on your original payment method. Items sent back to us without first requesting a return will not be accepted. 

We are unable to cover shipping costs or provide refunds for shipping, unless an error has occurred on our part. It's advisable to utilise a tracked service when returning an item, allowing both you and us to monitor its transit. If a parcel lacks tracking and we haven't received it, responsibility cannot be attributed to us.

You can always contact us for any return questions at Kiyaamuk@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

We take great care to inspect all abayas before dispatch. However, if you find a fault in your abaya, you can return or exchange it within 10 working days of receipt. Unfortunately, we are unable to accept returns or exchanges after this period.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We accept refunds and returns on all gift sets excluding Abayas due to hygiene reasons. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We accept refunds and returns on all items expect sale items. 

RETURN ADDRESS: 4 Connaught road, LU4 8EP, United Kingdom